SafeSide Restore
SafeSide Restore is a quality improvement learning collaborative delivered through five interactive sessions over several months. It supports organisations to strengthen how they review, respond to and learn from suicide-related events. Each organisation sets an improvement aim and leads a practical project within its service. Between sessions, teams test changes, measure results and embed what works. SafeSide Prevention provides evidence, resources, coaching, expert support and a structured process. Organisations also learn with a small, closed group of peers, sharing progress, challenges and practical solutions. Restore is not a training course. It is an organisation-led improvement process that supports restorative, just and learning culture principles in everyday practice.
Following a suicide-related event, organisations must meet legal, clinical and governance responsibilities. While essential, these processes may not fully support those affected or promote organisational learning. Restore builds on existing review processes by applying restorative, just and learning culture principles. It balances accountability with the needs of families, staff and people who use services, creating meaningful opportunities for learning and improvement.
What you’ll achieve
Why does implementing a Restorative Just and Learning Culture system matter?
Improved support for families
Strengthen how your organisation supports and learns from families following a suicide-related event. Gold Coast Health achieved: Open disclosure was offered after every reportable incident, and almost every family accepted the opportunity.
Greater confidence for staff
Build a fair, supportive review process that strengthens trust and psychological safety. Gold Coast Health achieved: Staff confidence that incidents would be handled fairly increased from 25% to 40%.
Stronger Organisational Learning
Turn review findings into practical improvements that are implemented and sustained. Gold Coast Health achieved: Recommendations with a plan to monitor implementation increased from 65% to 96%.
How SafeSide Restore helps you succeed
Lead change in your organisation
Develop and implement a practical improvement project that addresses your organisation's priorities.
Learn from experts and peers
Access expert coaching while learning alongside organisations facing similar challenges.
Turn evidence into practice
Use practical tools, resources and a structured improvement approach to embed lasting change.
Evidence Informing SafeSide Restore
SafeSide Restore resources have been developed in partnership with international leaders and features videos and content that draws directly from their influential work.
of respondents in Restore sessions in Western Australia, 2025–2026 were satisfied or very satisfied with the sessions
of respondents in Restore sessions in Western Australia, 2025–2026 agreed the sessions were well prepared and run.
Restorative Just Culture Outcomes
Restorative Initiatives in Healthcare: Moving from Blame to Healing
Addressing Inconvenient Truths in Suicide Prevention: A Call for a Restorative Just Culture
Frequently Asked Questions
Get answers to your most pressing questions about joining the SafeSide Restore
Restore is designed for organisations that review and respond to suicide-related events, including primary health, mental health, youth services, alcohol and other drug services, police and military settings.
Participating organisations nominate a project sponsor and an implementation team of two to three staff who are responsible for leading improvement and have the authority to implement change.
Restore is delivered through five interactive learning sessions over several months. This includes a one-day launch workshop followed by online learning sessions, with supported action periods between sessions where your team tests and implements improvements.
Restore requires an organisational commitment to lead and implement a quality improvement project.
Your organisation will need:
- A project sponsor to champion the work and attend the launch workshop.
- An implementation team of two to three staff.
- Attendance at all five learning sessions.
- Time between sessions to test changes, measure progress and embed improvements.
- A willingness to share learning and challenges with other organisations in the collaborative.
Most of the work happens between sessions, where your team applies learning in your own organisation.
Restore provides the evidence, tools and support your organisation needs to implement and sustain change.
Participants receive access to the Restore Resource Library, including educational videos, eLearning, presentation materials, implementation tools and measurement resources. You'll also receive expert facilitation, coaching, structured activities between sessions and shared learning with a consistent group of peer organisations.
No. Organisations share their learning, challenges and improvement activities with the group. There is no expectation to share confidential, identifying or sensitive information about incidents or individuals.
Restore is designed to build lasting organisational capability.
By testing changes, measuring outcomes and embedding successful approaches into everyday practice, organisations leave the program with practical improvements that can continue beyond the learning collaborative.
SafeSide Restore's resources have been developed in partnership with health services that have led the way in changing their culture. We have been fortunate to have many voices informing these resources which include the perspectives of the families affected, clinicians who have experienced the review process, and service leaders and executives who are committed to bringing about a Restorative Just and Learning Culture.
Unlike traditional models that often focus on what went wrong leading to feelings of blame, Restorative Just and Learning Culture encourages exploring the needs of those affected by incidents and fostering an environment of healing, learning, and improvement.
Find out how to start your journey
Support your team with SafeSide Restore's approach to incidents